fitsRECRUITMENTBasic Salary: £22k - £26k Basic pa plus Pension.

We are looking for an administrator for the London City office. 

Someone with office administration experience, accustomed to the atmosphere of a busy team with a 'can-do' mentality and 'get the job sorted' approach.
Keen, enthusiastic, capable.

The role itself covers all aspects of administration for an SME asset finance company; making sure deals are correctly put together, checking and logging paperwork, customer letters, reports, pay out processes, liaising with Brokers and other partners, credit searches, VAT schedules, repossessions etc.

More important, however, is the calibre of individual. These are the qualities we are looking for:- Reliable and Dependable- Tenacious and Determined- Enthusiastic and Willing- Accurate and Detailed- Intelligent and Bright

You are likely to be:

  • A 'second jobber'.
  • A good fit of personality for a small business.
  • Someone with two years' administration experience.
  • Someone wanting to learn, grow and progress with the company in an environment where you can acquire plenty of specialist knowledge, not just in the role but with an opportunity for cross-training and gaining experience in other areas.

Someone who wants a career. Wants to work hard. Wants to develop.

If this is you, we'd be delighted to hear from you.

About our Client

Small and growing City-based lender with own book capability and facilities for backing off deals where required. Independent, respected and specialist asset finance provider to the SME market, where individuals can gain full exposure to a variety of areas (credit / admin / customer services / sales / marketing) and grow their own career as the business grows.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: £50k Basic pa OTE: £80k - £90k Uncapped (Potentially Higher)Benefits: Pension & private medical.

The Requirement

Our Client is seeking an experienced asset finance professional with the bandwidth and capability to manage relationships and maximise business potential. The successful candidate will be a self-starter and spearhead the growth of the business through direct sales in addition to developing and maintaining relationships with existing introducers. They will be flexible and comfortable working in a niche finance provider, seizing the opportunity to prospect, generate and win business either from existing relationships or in new markets. 

They will have the experience and capability of generating a blend of deals to deliver a balanced and profitable portfolio of business. This can even include receivables or second user equipment.

This is a great sales opportunity for a rounded and consummate asset finance professional – someone who requires a minimum of support and is comfortable operating under their own initiative.

  • Blend of Business Development, New Business Sales and Account Management.
  • Transact and grow asset finance sales directly to SME end users, as well as identify prospective vendors and equipment suppliers.
  • Negotiate deal terms, lease rates, buy-backs, documentation fee levels and renewal rentals.
  • Seek out new markets and explore prospective areas in which to create business opportunities.
  • Develop, maintain and grow direct business relationships.
    Required skills & experience.
  • Preferably bank or finance house trained.
  • Sales experience within the Asset Finance industry.
  • Self-starter requiring minimal management and time in the office.
  • Appreciation of credit underwriting and a balanced portfolio approach.
  • Knowledge of incorporated and unincorporated businesses.
  • Experience in the Professions sector an advantage.
  • Commercially astute with the ability to make deals happen.
  • Ability to communicate at all levels.
  • Business and account development capabilities.
  • Able to travel throughout the UK.

About our Client

With particular expertise in the Professions and SME marketplace, our Client provides an attentive and bespoke service to its customer base. Utilizing a unique blend of funds and Principal own book, this is a niche and respected finance provider where individuals can make a real difference to the business.

An independent, sales-led specialist asset finance provider to the SME market, where the ability to finance on own book or lay the deal off maximises acceptances and therefore successes for their sales team.

Contact: Peter Dew at fitsRECRUITMENTpeterdew@fitsrecruitment.com0750 495 6161

fitsRECRUITMENTSalary: £50k - £55k pa plus Pension.

The Role 

To lead the Credit team within a rapidly-growing, entrepreneurial business, ensuring delivery against the specific corporate objectives of the Group and that first class Risk Management techniques are applied across the business.

Responsibilities:

Ownership and responsibility for lease portfolio risk management within the business with particular focus on credit risks and operational risks.

In relation to the lease portfolio and asset origination:

  • To own the Credit Policy ensuring that it appropriately serves the strategy of the business and effectively manages its risks.
  • To ensure that efficient processes and adequate levels of resource are in place to turnaround credit proposals accurately and within agreed service standards.
  • To ensure that all underwriting and credit scoring models are robust and regularly reviewed and achieve underwriting performance targets.
  • Completion of Annual Credit Reviews on existing introducer sources.
  • To own and lead the company’s drive towards a first-class data quality environment, working closely with the IT team.

Having held and used a personal credit discretion of at least £100,000, the successful applicant will exercise a delegated credit discretion and demonstrate the ability to recommend those where a higher credit authority is required. In this role, there is also a requirement:

  • To research, prepare and confidently assess credit applications through structured credit analysis.In assessing credit applications, to demonstrate a strong understanding of the data provided, and as a confident communicator, be comfortable in conveying decisions to Introducers verbally and in written format.
  • To liaise with various stakeholders in the business, introducer sources and where necessary directly with customers.
  • To ensure that the company complies with all internal and external legislation relating to the processing and acceptance of credit applications.
  • To make an effective contribution to the successful running of the business through strategic input to the Board, management and all other meetings.
  • To provide excellent customer service to all internal and external customers.
  • To manage all direct reports in line with group HR policies.

Key result areas:

  • Credit proposals turned around within agreed service standards.
  • The company’s automated underwriting objectives are achieved.
  • The company’s arrears targets are achieved.
  • The company complies with all internal policy and external legislation.
  • Risk to the lease portfolio is always monitored from front end credit and underwriting to portfolio analysis.

Skills and Qualifications:

  • Educated to at least A-level standard.
  • At least 5 years’ proven experience of underwriting transactions in a vendor or direct asset finance lending environment and having held a personal lending mandate.
  • A minimum of 3 years’ experience in a senior management.
  • Risk position managing a team of underwriters. 
  • A detailed knowledge of the asset finance industry.
  • A detailed knowledge of balance sheet analysis and interpretation.
  • An advanced understanding of the risks associated with asset finance lending.
  • An advanced knowledge of asset finance products.
  • A detailed understanding of banking and asset finance laws including Data Protection, Anti Money Laundering, Consumer Credit Act, Companies Acts and related legislation.   
  • Previous experience in a fast-paced credit environment with significant exposure to leasing and asset finance.
  • A thorough understanding of the UK equipment leasing market and participants. 
  • Experience of discussing accounting information on a face to face basis with customers to obtain additional information. 
  • Proven ability to interpret financial statements and produce a clear written analysis including understanding a customer’s cash flow.
  • Excellent analytical and numeracy skills.
  • A hard-working attitude, working well under pressure and providing timely and accurate solutions to business opportunities and challenges.
  • Display commerciality and have strong analytical, organisational, negotiation and influencing skills.
  • Excellent written and verbal communication skills, and can effectively tailor communications to a diverse range of business and customer stakeholder groups.
  • An enthusiastic team player, with a flexible work approach and desire to succeed.

About our Client

An independent asset finance provider to the SME market, which prides itself on outstanding customer service delivered by an established team of innovative business professionals.

The company operates a range of tailored finance solutions to its clients, adopting a commercial view and looking beyond typical black and white underwriting criteria. Utilizing substantial own book funds and also leveraging relationships with major funders, it achieves high rates of acceptances for customers.

Efficient internal systems and an automated sanctioning system speed up proposal times.

Our Client is fast becoming recognised as the preferred option for asset finance business partnerships, providing its customers with the high level of service and commitment increasingly expected from a trusted provider.

Contact: Peter Dew at fitsRECRUITMENTpeterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: c. £30k pa based on experience plus Pension.

Our Client has an immediate requirement for a Broker Support Executive to build and maintain relationships with Brokers and Customers. The main purpose of the role is to maximise sales opportunity through actioning credit approval, supporting the Brokers and assisting with new business liaison and activation. It includes supporting the entire transactional process ultimately to ensure deals pay out and drive revenue streams to achieve set targets.

Role Summary:

  • Supporting the Brokers in their sales and business development activities, providing complete backup for all aspects of the role.
  • Responding to all client enquires where Brokers are unavailable.
  • Supporting the acquisition of new business opportunities in order to maximise business potential.
  • Reviewing, developing and setting account development strategies and targets for each targeted Broker account for the future sustainability of the business relationship.
  • Assisting with the achievement of volume and profitability targets on a monthly and quarterly basis.
  • Coordinating and supporting the appointment process of new brokers to company standards.
  • Assisting in the development of key relationships at nominated brokers and attend review meetings.

Account Development:

  • Fostering profitable and enduring relationships with all external customers and industry contacts.
  • Proactively pre-empting possible account delays or complications and formulate strategies to avoid.
  • Communicating effectively from proposal stage through to funding approval, liaising with relevant departments throughout the process, to achieve team and individual service standards and targets.
  • Performing competitor analysis and communicating risks and opportunities to the Brokers and Sales Manager.
  • Constantly striving to improve customer service standards.
  • Using competitor analysis data to implement effective strategic and tactical initiatives that will ultimately help increase market share.

Administration Support:

  • Effectively support all deal proposals and manage all related administration and paperwork.
  • Confirming pay-out of business within agreed service levels.
  • Managing and updating relevant databases.
  • Ensuring a consistently high standard of documentation with minimal errors.
  • Developing and implementing new policies, systems, procedures or working practices to improve sales, funding and customer service efficiency.
  • Liaising with customers to co-coordinate meetings and customer conference calls.

Ideal Candidate:

  • 3+ years’ experience in a sales support / internal Sales / customer service role within the asset finance industry.
  • Direct experience of the Broker Finance Market.
  • A high degree of accuracy and numeracy
  • Ability to express ideas clearly when speaking and writing.
  • Good listening and questioning skills, to ensure that deals are structured effectively.
  • Strong problem solving and decision-making ability.
  • Highly self-motivated and target driven.
  • Excellent diplomacy skills and reliability.
  • Enthusiastic and effective team player.
  • Good communication, negotiation and presentation skills.

About our Client

A niche finance provider serving the ‘micro’ market sector of new emerging businesses or businesses undergoing change. These are typically in need of working capital for asset acquisition or internal funding requirements. As a consequence, they tend to be of a more marginal credit strength or leveraged. Assets similarly tend to be of lower intrinsic / no value and loans may involve topping up other facilities.

Experienced at achieving good margins without compromising default levels whilst successfully developing a wider market reach. Our client operates a number of funding lines, predominantly own book with some key bank relationships.

Contact: Peter Dew peterdew@fitsrecruitment.com 0750 495 6161

 

fitsRECRUITMENTBasic Salary: £25k - £30k per annum depending on experience plus Pension, Bonus.

The Role

A great opportunity to be part of a growing asset finance provider based in the City of London.

Our Client is looking for an administration, operations or customer services professional to liaise with customers and help manage all customer queries and administration from inception through to end of lease process including validation of new business documents for pay out.

The role reports to the Customer Services Manager.

Duties include:

  • Checking of new business documentation and system ensure set up correctly.
  • Dealing with calls from customers and answering of emails
  • Photocopying and scanning of new business documents.
  • Create welcome packs including letters and sending of copy documentation to customers.
  • Issue settlement figures upon request.
  • Produce CCA letters for regulated customers.
  • Issue Vat Schedules & statements.
  • Process change of name/address requests.
  • Action amendments, cancellation and unpaid direct debits.
  • Represent direct debit payments and contact customers.
  • Setting up new direct debits.
  • Understand our insurance product and how it is managed to update and cancel where applicable.
  • Produce various reports to brokers.
  • Carry out system amendments to agreements when required.
  • Action end of lease cancellation from customers and liaise with brokers.
  • Credit searches on occasion to be carried out on request.
  • Issuing of novation documentation when required
  • Manual payment arrangements for customers to be monitored on a monthly basis.
  • On occasion issue repossession letters and instruct collection agents.
  • Issue termination and default letters when requested.

Required skills & experience:

  • Customer support experience and ability to adapt/respond to different types of customers.
  • Ability to multi-task, prioritise and manage time effectively.
  • An understanding of asset finance / leasing products, documentation is preferred but not essential.
  • Possess good verbal and written communication skills.
  • Be conscientious and have strong attention to detail.
  • Experience in the use of MS Word, MS Excel, and MS Outlook.
  • Be a team player with the ability to work unsupervised and independently.

About our Client

A specialist asset finance provider to the SME market. With particular expertise in the Professions and Government marketplace, our Client provides an attentive and bespoke service to its customer base. Utilizing a unique blend of funds and principal own book, this is a niche and respected finance provider where individuals can make a real difference to the business.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: Up to £50k pa based on experience, Bonus: Against KPIs plus Pension.

Our Client has an immediate requirement for an Operations Director to take the reins of the back office and provide a safe pair of hands for the smooth operational control of the company. Knowledge of credit processes and the Broker marketplace would be a distinct advantage. This is an excellent opportunity to join a growing company and develop your career whilst adding significant value to the business.

The Role

Reporting to the Managing Director and with broad responsibilities, you will be required to create a more effective and scalable operating platform to enable the business to grow its market share. The day to day operations will typically require everything from assessing a credit risk presented by the sales force to ensuring that the team secures credit approval from a large panel of Lessors, through to managing every approved deal from entry into the credit queue to completion/pay-out in a timely and professional manner.

The Candidate

You will have operational and credit experience in Asset Finance & Leasing and be able to engage with and support sales team operations. A depth of hard asset underwriting experience gained ideally from a standpoint of having underwritten deals from the broker network with a full understanding of SME lease underwriting. P&L, Balance Sheet & cash-flow analysis skills, as well as asset based secured and unsecured lending expertise to an array of young and established SME businesses - rather than blue chip risk ‘tick box’ credit acceptance.

Required Skills & Experience:

  • A sound understanding of Operational procedures and processes.
  • Knowledge and skill set relating to Credit Underwriting.
  • Comfortable operating in the Broker marketplace.
  • Highly driven, enthusiastic and professional.
  • Customer focused with a desire to ‘get the deal done’.
  • Effective management skills appropriate for a small team.

About our Client

A well-established, open and friendly company providing bespoke broadcast media asset funding to the UK SME community. A full range of funding options are offered - not just HP and Lease - but Discounted Receivables funding, Operating Lease and Educational Rental financing. 60% growth in 2016-17 has led to our client offering ‘own book’ funding in 2017. This is an exciting time in the evolution of the business.

With specialist industry knowledge, niche asset expertise and true professionalism, our client has a large company feel whilst retaining the personal values of a small one.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: c.£20,000 plus Bonus / Variable £5,000.

Our Client is seeking an effective telesales professional to join the team at the head office in Surrey. The successful candidate will not necessarily have existing asset finance experience but they will need to have a good telephone sales manner and be someone who possesses a good degree of tenacity given the nature of the work involved.

A base salary of around £20,000 is on offer (according to experience) plus additional on target earnings of £5,000 per annum.

Please do not apply if you do not enjoy canvassing / selling by telephone. This is a telesales role with a clear development path to account management and beyond. It represents an excellent opportunity for somebody with the desire and determination to make a career in asset finance sales in a company that invests the time and effort to help individuals succeed.

Role Overview

New Business Generation:

  • To work as part of the UK Sales Team & to be responsible for contacting dealers, prospective dealers & customers directly by telephone or such other means as agreed (e.g. by email, LinkedIn or use of social media).
  • Canvassing selected existing customers or dealers for new business, qualifying new prospects in order to subsequently canvass or making appointments with new & existing dealers for one of the sales managers
  • The work will be carried out from existing databases by sourcing prospective leads within targeted business industries via the internet
  • A minimum of 60 calls per working day will be required to achieve a satisfactory call to contact call ratio, contact call to lead ratio & finally lead to appointment ratio
  • It is imperative that all contact made with either existing or prospective customers or dealers is handled in a professional manner & at all times respects their best interests as a customer and the need to treat them fairly – FCA Key Principle 6
  • To provide continual feedback to management concerning sales / marketing information gleaned
  • To review new business opportunities on a monthly basis with to look at progress made on activity & to agree & implement actions as necessary.
  • To help produce & subsequently follow up on any new business email campaigns that the company might undertake
  • To work with the new business team to contact ‘end of lease’ customers to canvas for replacement business & to engage the help of a sales manager if necessary
  • When requested to use ‘daily work flow lists’ to manage progress of ‘accepted transactions’ & ‘proposals awaiting further information’ to ensure maximum conversion into new business pay-outs

Administration:

  • To use the CRM as appropriate to set up call plan activities for certain dealers & to use the diary system effectively to drive these calls in a timely manner.
  • To ensure that telephone calls made are followed up on a systematic basis particularly where contact has not been made with the customer in the first instance. In this regard it is important to bear in mind that there is a thin line between being efficient & being a nuisance. If in doubt then guidance should be sought
  • To ensure that accurate customer, dealer & prospect dealer records are maintained on the company’s CRM database or on excel spreadsheets as directed. These will need to record contact dates, reason for contact & actions agreed / taken, decision makers, key contacts, service needs & expectations etc.

General:

  • Responsible for the accurate production of whatever email or letter correspondence the role may require.
  • Aware of incoming telephone calls, ensuring these are answered quickly and in a professional manner. Also where possible to try and pick-up unanswered DDI calls providing the caller an alternative to voicemail.
  • Having answered a general telephone call to the office to try and deal with this in as efficient a manner as possible.
  • Self-motivated & capable of working under their own initiative without constantly having to refer to others.
  • Looking for a career in the asset finance industry and willing to grow knowledge.
  • At all times a team player with a good sense of humour.

About our client

A successful, independent provider of asset finance solutions to the SME market. Products include leases and loans across a variety of assets.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161

 

fitsRECRUITMENTSalary: Up to £30k.

The Role

Our client is seeking an experienced Administrator to organize and maintain the company’s accounts receivable process and ensure collections are actively updated. This includes proactively collecting overdue accounts and bad cheques; locating debtors to make collection arrangements and agreements; creating policies and procedures to reduce exposure to bad debt. Whilst the role is focused primarily on providing administrative support, it also has responsibility for maintaining good business relationships with new and existing clients and the internal team.

Varied and interesting with responsibility falling in three main areas:

Collection:

  • Coordinating collections and actioning all activities that fall within the collection processes.
  • Providing collection support by proactively identifying and escalating potential risks.
  • Resolving collection issues and following escalation procedures to address arears, ceased to trade and other default/terminations.
  • Build relationships with lawyers, tracing agents and remarketing organisations.
  • Manage payments, charges and late payment interest on individual accounts.
  • Maintain reports for arrears and aged arrears.
  • Co-ordinate visits to site to collect overdue payments and make payment arrangements.

Administration & Credit:

  • Maintaining database for record and file management (running test reports on a weekly basis).
  • Creating and organising customer files and maintaining accurate records.
  • Recommending legal action or discontinuation of services to the Credit Committee.
  • Preparing weekly update reports on all accounts for Credit Committee.
  • Providing full operational and system support to the contract manager.
  • Liaising with external suppliers as needed.

Customer Services:

  • Regular 3 monthly telephone contact with clients (chasing returns, arranging deliveries and audit checklists and insurance).
  • Issue notice of end of minimum term letters prior to expiry – promoting new business.
  • Prepare and send lease welcome packs.
  • Respond to requests for lease buyouts.
  • Answer phones and proactively help with enquiries, verbal or written.
  • Support customers throughout the collections process.
  • Build effective relationships with client partners.
  • General office support and administration.

Required skills & experience:

  • 2+ years’ experience successfully performing a similar role.
  • Ideally experience in collections or arrears support.
  • Good organizational skills.
  • Able to work well within a small team.
  • Strong accuracy and attention to detail.
  • Good written and verbal communication skills.

About our Client

A niche finance provider serving the ‘micro’ market sector of new emerging businesses or businesses undergoing change. These are typically in need of working capital for asset acquisition or internal funding requirements. As a consequence they tend to be of a more marginal credit strength or leveraged. Assets similarly tend to be of lower intrinsic / no value and loans may involve topping up other facilities.

Experienced at achieving good margins without compromising default levels whilst successfully developing a wider market reach. Our client operates a number of funding lines, predominantly own book with some key bank relationships.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161

fitsRECRUITMENTBasic Salary: c. £50k Basic pa, OTE: Uncapped plus Pension & private medical.

The Requirement

Our Client is seeking an experienced asset finance professional with the bandwidth and capability to drive asset finance sales.

The successful candidate will have an established list of Broker contacts and will be very comfortable with Broker introduced business. They will also be comfortable dealing with Vendors and End Users – all channels of profitable leasing business are supported by the business.

They will be used to managing relationships and maximising business potential. A self-starter, spearheading sales growth through Introducers, Vendors and direct sales.

They will be flexible and comfortable working in a City based small business, seizing the opportunity to prospect, generate and win business either from existing relationships or in new markets.

The experience and capability of generating a blend of deals to deliver a balanced and profitable portfolio of business is essential. This can even include receivables or second user equipment.

This is a great sales opportunity for a rounded and consummate asset finance professional – someone who requires a minimum of support and is comfortable operating under their own initiative.

Key Aspects of the Role:

  • Blend of Business Development, New Business Sales and Account Management.
  • Transact and grow asset finance sales directly to SME end users, as well as identify prospective Vendors, Introducers and equipment suppliers.
  • Negotiate deal terms, lease rates, buy-backs, documentation fee levels and renewal rentals.
  • Seek out new markets and explore prospective areas in which to create business opportunities.
  • Develop, maintain and grow direct business relationships.

Required skills & experience:

  • Preferably bank or finance house trained.
  • Sales experience within the Asset Finance industry.
  • Self-starter requiring minimal management and time in the office.
  • Appreciation of credit underwriting and a balanced portfolio approach.
  • Knowledge of incorporated and unincorporated businesses.
  • Commercially astute with the ability to make deals happen.
  • Ability to communicate at all levels.
  • Business and account development capabilities.
  • Able to travel throughout the UK.

About our Client

An independent specialist asset finance provider to the SME market, led by an experienced and respected management team with many years of experience in the asset finance industry.

Our Client provides an attentive and bespoke service to its customer base. Utilizing a unique blend of funds and Principal own book, this is a niche and respected finance provider where individuals can make a real difference to the business.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161

fitsRECRUITMENTBasic Salary: Up to £30k.

The Requirement

As the Deal Co-ordinator for the UK, you will ensure the funding and auditing processes are followed and completed to a high and accurate standard. You will be responsible for dealing with complex financial documentation and ensuring that any discrepancies, should they occur, are identified and resolved in a timely manner. Whilst this role is focused primarily on providing administrative support, you will also be responsible for maintaining good business relationships with new and existing clients and your internal team.

The Role

There are 3 main aspects to the role:

Funding and Audits:

  • Co-ordinating and actioning all activities that fall within the funding and auditing processes.
  • Providing risk credit support by proactively identifying and escalating potential operational risks.
  • Providing assistance in underwriting new proposals by generating personal and company searches.
  • Reviewing sub £10k proposals for underwriting within delegated authorities.

Contract Administration:

  • Co-ordinating and issuing welcome packs to new customers.
  • Creating and organising customer files.
  • Maintaining accurate records and system data.
  • Proofing contracts to support the contract manager and making recommendations where required.
  • Providing full operational and system support to the contract manager.
  • Liaising with external funding relationships as required.

Customer Services:

  • Answering the phones and proactively helping with enquiries, verbal or written.
  • Supporting customers in life, and the end of lease processes.
  • Covering collections activity and arrears management when necessary.
  • Managing, recording and reporting all complaints in line with TCF rules.
  • Building effective relationships with client partners.

Required skills & experience:

  • 2+ years’ experience successfully performing a similar role.
  • Good organizational skills.
  • Being able to work well within a small team.
  • Strong accuracy and attention to detail.
  • Good written and verbal communication skills.

About our Client

An independent specialist asset finance provider to the SME market, with particular expertise in start-up and working capital loans.

Our Client provides an attentive and bespoke service to its customer base, utilizing a unique blend of funds and Principal own book.

This is a niche and respected finance provider where individuals can make a real difference to the business.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161