fitsRECRUITMENTSalary: Up to £30k.

The Role

Our client is seeking an experienced Administrator to organize and maintain the company’s accounts receivable process and ensure collections are actively updated. This includes proactively collecting overdue accounts and bad cheques; locating debtors to make collection arrangements and agreements; creating policies and procedures to reduce exposure to bad debt. Whilst the role is focused primarily on providing administrative support, it also has responsibility for maintaining good business relationships with new and existing clients and the internal team.

Varied and interesting with responsibility falling in three main areas:

Collection:

  • Coordinating collections and actioning all activities that fall within the collection processes.
  • Providing collection support by proactively identifying and escalating potential risks.
  • Resolving collection issues and following escalation procedures to address arears, ceased to trade and other default/terminations.
  • Build relationships with lawyers, tracing agents and remarketing organisations.
  • Manage payments, charges and late payment interest on individual accounts.
  • Maintain reports for arrears and aged arrears.
  • Co-ordinate visits to site to collect overdue payments and make payment arrangements.

Administration & Credit:

  • Maintaining database for record and file management (running test reports on a weekly basis).
  • Creating and organising customer files and maintaining accurate records.
  • Recommending legal action or discontinuation of services to the Credit Committee.
  • Preparing weekly update reports on all accounts for Credit Committee.
  • Providing full operational and system support to the contract manager.
  • Liaising with external suppliers as needed.

Customer Services:

  • Regular 3 monthly telephone contact with clients (chasing returns, arranging deliveries and audit checklists and insurance).
  • Issue notice of end of minimum term letters prior to expiry – promoting new business.
  • Prepare and send lease welcome packs.
  • Respond to requests for lease buyouts.
  • Answer phones and proactively help with enquiries, verbal or written.
  • Support customers throughout the collections process.
  • Build effective relationships with client partners.
  • General office support and administration.

Required skills & experience:

  • 2+ years’ experience successfully performing a similar role.
  • Ideally experience in collections or arrears support.
  • Good organizational skills.
  • Able to work well within a small team.
  • Strong accuracy and attention to detail.
  • Good written and verbal communication skills.

About our Client

A niche finance provider serving the ‘micro’ market sector of new emerging businesses or businesses undergoing change. These are typically in need of working capital for asset acquisition or internal funding requirements. As a consequence they tend to be of a more marginal credit strength or leveraged. Assets similarly tend to be of lower intrinsic / no value and loans may involve topping up other facilities.

Experienced at achieving good margins without compromising default levels whilst successfully developing a wider market reach. Our client operates a number of funding lines, predominantly own book with some key bank relationships.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161

fitsRECRUITMENTBasic Salary: c. £50k Basic pa, OTE: Uncapped plus Pension & private medical.

The Requirement

Our Client is seeking an experienced asset finance professional with the bandwidth and capability to drive asset finance sales.

The successful candidate will have an established list of Broker contacts and will be very comfortable with Broker introduced business. They will also be comfortable dealing with Vendors and End Users – all channels of profitable leasing business are supported by the business.

They will be used to managing relationships and maximising business potential. A self-starter, spearheading sales growth through Introducers, Vendors and direct sales.

They will be flexible and comfortable working in a City based small business, seizing the opportunity to prospect, generate and win business either from existing relationships or in new markets.

The experience and capability of generating a blend of deals to deliver a balanced and profitable portfolio of business is essential. This can even include receivables or second user equipment.

This is a great sales opportunity for a rounded and consummate asset finance professional – someone who requires a minimum of support and is comfortable operating under their own initiative.

Key Aspects of the Role:

  • Blend of Business Development, New Business Sales and Account Management.
  • Transact and grow asset finance sales directly to SME end users, as well as identify prospective Vendors, Introducers and equipment suppliers.
  • Negotiate deal terms, lease rates, buy-backs, documentation fee levels and renewal rentals.
  • Seek out new markets and explore prospective areas in which to create business opportunities.
  • Develop, maintain and grow direct business relationships.

Required skills & experience:

  • Preferably bank or finance house trained.
  • Sales experience within the Asset Finance industry.
  • Self-starter requiring minimal management and time in the office.
  • Appreciation of credit underwriting and a balanced portfolio approach.
  • Knowledge of incorporated and unincorporated businesses.
  • Commercially astute with the ability to make deals happen.
  • Ability to communicate at all levels.
  • Business and account development capabilities.
  • Able to travel throughout the UK.

About our Client

An independent specialist asset finance provider to the SME market, led by an experienced and respected management team with many years of experience in the asset finance industry.

Our Client provides an attentive and bespoke service to its customer base. Utilizing a unique blend of funds and Principal own book, this is a niche and respected finance provider where individuals can make a real difference to the business.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161

fitsRECRUITMENTBasic Salary: Up to £30k.

The Requirement

As the Deal Co-ordinator for the UK, you will ensure the funding and auditing processes are followed and completed to a high and accurate standard. You will be responsible for dealing with complex financial documentation and ensuring that any discrepancies, should they occur, are identified and resolved in a timely manner. Whilst this role is focused primarily on providing administrative support, you will also be responsible for maintaining good business relationships with new and existing clients and your internal team.

The Role

There are 3 main aspects to the role:

Funding and Audits:

  • Co-ordinating and actioning all activities that fall within the funding and auditing processes.
  • Providing risk credit support by proactively identifying and escalating potential operational risks.
  • Providing assistance in underwriting new proposals by generating personal and company searches.
  • Reviewing sub £10k proposals for underwriting within delegated authorities.

Contract Administration:

  • Co-ordinating and issuing welcome packs to new customers.
  • Creating and organising customer files.
  • Maintaining accurate records and system data.
  • Proofing contracts to support the contract manager and making recommendations where required.
  • Providing full operational and system support to the contract manager.
  • Liaising with external funding relationships as required.

Customer Services:

  • Answering the phones and proactively helping with enquiries, verbal or written.
  • Supporting customers in life, and the end of lease processes.
  • Covering collections activity and arrears management when necessary.
  • Managing, recording and reporting all complaints in line with TCF rules.
  • Building effective relationships with client partners.

Required skills & experience:

  • 2+ years’ experience successfully performing a similar role.
  • Good organizational skills.
  • Being able to work well within a small team.
  • Strong accuracy and attention to detail.
  • Good written and verbal communication skills.

About our Client

An independent specialist asset finance provider to the SME market, with particular expertise in start-up and working capital loans.

Our Client provides an attentive and bespoke service to its customer base, utilizing a unique blend of funds and Principal own book.

This is a niche and respected finance provider where individuals can make a real difference to the business.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161

fitsRECRUITMENTBasic Salary: £25k - £30k per annum depending on experience plus Pension, Bonus.

The Role

A great opportunity to be part of a growing asset finance provider based in the City of London.

Our Client is looking for an administration, operations or customer services professional to liaise with customers and help manage all customer queries and administration from inception through to end of lease process including validation of new business documents for pay out.

The role reports to the Customer Services Manager.

Duties include:

  • Checking of new business documentation and system ensure set up correctly.
  • Dealing with calls from customers and answering of emails
  • Photocopying and scanning of new business documents.
  • Create welcome packs including letters and sending of copy documentation to customers.
  • Issue settlement figures upon request.
  • Produce CCA letters for regulated customers.
  • Issue Vat Schedules & statements.
  • Process change of name/address requests.
  • Action amendments, cancellation and unpaid direct debits.
  • Represent direct debit payments and contact customers.
  • Setting up new direct debits.
  • Understand our insurance product and how it is managed to update and cancel where applicable.
  • Produce various reports to brokers.
  • Carry out system amendments to agreements when required.
  • Action end of lease cancellation from customers and liaise with brokers.
  • Credit searches on occasion to be carried out on request.
  • Issuing of novation documentation when required
  • Manual payment arrangements for customers to be monitored on a monthly basis.
  • On occasion issue repossession letters and instruct collection agents.
  • Issue termination and default letters when requested.

Required skills & experience:

  • Customer support experience and ability to adapt/respond to different types of customers.
  • Ability to multi-task, prioritise and manage time effectively.
  • An understanding of asset finance / leasing products, documentation is preferred but not essential.
  • Possess good verbal and written communication skills.
  • Be conscientious and have strong attention to detail.
  • Experience in the use of MS Word, MS Excel, and MS Outlook.
  • Be a team player with the ability to work unsupervised and independently.

About our Client

A specialist asset finance provider to the SME market. With particular expertise in the Professions and Government marketplace, our Client provides an attentive and bespoke service to its customer base. Utilizing a unique blend of funds and principal own book, this is a niche and respected finance provider where individuals can make a real difference to the business.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: Up to £25k, OTE: Up to £30k.

Our Client is seeking an effective inside sales / telesales professional to join the team in West London. The ideal candidate will have existing asset finance experience, a good telephone sales manner, a tenacious personality and positive approach.

A base salary of up to £25,000 is on offer plus additional on target earnings of around £5,000 per annum.

Role Overview

New Business:

  • Integral part of the UK Sales team, responsible for contacting dealers and customers directly by telephone and email.
  • Qualify new prospects and make appointments for the sales team.
  • Review new business opportunities with sales management and execute agreed actions.
  • Follow up on any new business campaigns.
  • Contact end of lease customers to prospect for replacement business.

Sales Support:

  • Provide professional and efficient sales support to customers, dealers and vendors.
  • Act as an anchor for sales staff away from the office – provide support and information where necessary.

General:

  • Take ownership of incoming telephone calls, ensuring these are answered quickly and in a professional manner.
  • Deal with enquiries efficiently and professionally.
  • Self-motivated individual, capable of working under own initiative without having to refer to others.
  • Comfortable in a small business environment, willing team player with a good sense of humour.

About our client

A successful and independent provider of asset finance solutions to the SME market. Products include leases and loans across a variety of assets.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: up to £35k pa plus Pension.

The Role

Our Client is a growing finance provider with an excellent SME customer base across a wide range of assets. We are now searching for an asset finance credit professional to be based in West London.

The role requires an individual who will be able to join the business and complement the existing small team. You will be a valued contributor, not a number, and a key part of the sales process.

You will be given your own mandate and encouraged to grow with the business. This role will therefore suit an individual who is currently underwriting business in an asset finance provider, looking to build on their experience and move their career to the next level.

The Candidate

An asset finance Credit Underwriter with expertise in the SME sector.

Someone who is confident to make decisions, with the ability, knowledge and judgment to back them up. It is likely, therefore, that you are already performing a similar role in an asset finance provider or bank.

The ideal candidate will be excited by the prospect of joining a small, growing business, where they will be able to get involved with all underwriting aspects of lending, leasing and sometimes structuring complex transactions too.

Required skills & experience:

  • Underwriting experience in a Bank or Asset Finance business.
  • Knowledge of SME sector.
  • Clear and logical thought process.
  • Diligent and confident.
  • Commercial outlook and approach.

About our client

A growing and successful asset finance provider in the SME space. Ability to transact business on its own Balance Sheet or lay off transactions to an alternative source of funds. Excellent value proposition in its core offering, delivered by a team of experienced and knowledgeable industry professionals.

Please contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161.

fitsRECRUITMENTBasic Salary: £25k, OTE £30k.

The Role

Responsible for delivering efficient, professional and consistent sales & account management support to existing clients as well as prospecting for new clients and key relationships.

The role requires experience of working in an asset finance team environment coupled with the ability to motivate and influence such relationships.

The Individual

The ideal candidate will have a minimum of 1 year’s Sales Support or Internal Account Management experience gained within the Leasing / Asset Finance industry. As this is an office based role involving continual contact with existing and potential clients, the ability to build relationships quickly is very important.

We are looking for an individual with good negotiation and time management skills as well as the discipline to work to service level deadlines.

Key Responsibilities:

A) New Business Generation:

  • Work as part of the UK Sales Team responsible as directed for contacting dealers, prospective dealers and customers directly by telephone or such other means as agreed (e.g. by email, LinkedIn or use of social media).
  • Canvass selected existing customers or dealers for new business, qualifying new prospects in order to make appointments for the Sales Managers.
  • Utilise existing databases by sourcing prospective leads within targeted business industries via the Internet.
  • A minimum of 50 calls per working day will be required to achieve a satisfactory ‘call to contact call’ ratio, ‘contact call to lead’ ratio and ‘lead to appointment’ ratio.
  • Contact made with existing or prospective customers or dealers must be handled in a professional manner at all times respecting their best interests as a customer and the need to treat them fairly.
  • Set up monthly / quarterly call plans for agreed dealers, to ensure that they are called within the time lines set and relevant notes are made in the call plan activity.
  • Provide continual feedback to Directors concerning sales / marketing information gleaned.
  • Review new business opportunities on a monthly basis with the Sales Director to look at progress made on activity and to agree and implement actions as necessary.
  • Help produce and subsequently follow up on any new business email campaigns that the Company might undertake.
  • Work with the New Business Team to contact ‘end of lease’ customers to canvass for replacement business and to engage the help of a Sales Manager if necessary.
  • When requested to use ‘daily work flow lists’ to manage progress of ‘accepted transactions’ and ‘proposals awaiting further information’ to ensure maximum conversion into new business pay-outs.

B) Administration:

  • Ensure that accurate customer, dealer and prospect dealer records are maintained on the Company’s CRM database or on excel spreadsheets as directed. These will need to record contact dates, reason for contact & actions agreed / taken, decision makers, key contacts, service needs & expectations etc.
  • Ensure that telephone calls made are followed up on a systematic basis particularly where contact has not been made with the customer in the first instance.
  • If new dealers are secured, to produce a Supplier Approval File for Board approval.

C) General:

  • Accurate production of email or letter correspondence as required.
  • Answer incoming telephone calls efficiently and in a professional manner. Pick-up unanswered DDI calls providing the caller an alternative to voicemail.

Required skills & experience:

  • Self-motivated and capable of working under own initiative without constantly having to refer to others.
  • Someone looking for a career in the asset finance industry willing to grow knowledge.
  • Team player with a good sense of humour.
  • Good numerical skills.
  • Ability to manage time effectively and prioritise key tasks.
  • Strong customer focus.

About our Client

A successful, independent provider of asset finance solutions to the SME market. Products include leases and loans across a variety of assets.

Contact: Peter Dew at fitsRECRUITMENT peterdew@fitsrecruitment.com 0750 495 6161